Stepping Stones FCU’s project featured in CU Times
Photo courtesy of WITN 22
VisiFI, a proud digital partner of Stepping Stones FCU, worked with the CU to bring their branch to the community.
Stepping Stones FCU’s branch-in-a-van made it easier to reach their members during the pandemic and helped them to nearly triple their customer base, as well as provide much needed services to those in the community who are unbanked or underbanked.
Blanche Jackson, CEO at Stepping Stones FCU, talked about the project with Credit Union Times: “We had to have wireless internet and a secure firewall, and then we had to make sure that the laptop and the card printer would communicate with the equipment that was in there and with each other,” she said. “The vendor we used had never done it before, so for all of us it was a big learning experience because they tried different ways to get us connected. It probably took two to three months for us to get it up and running and know that we were secure enough to start doing transactions in it.”
Stepping Stones FCU’s mobile branch was also recently featured on CUNA’s news page.
Learn more about the technology that made this possible: discover VisiFI’s Digital Banking Platform