Collections

Real-time Access and Automated Communications

  • View all vital information from one screen- all history in one view
  • Accounts updated with real-time data from the core
  • Utilize multiple workspaces to manage 2+ accounts at the same time in real-time
  • Track and view promise to pay and adjust the status in real-time-pending, missed, processed and completed
  • Track key case information in a singular source
  • Build working queues to view account activity, productivity and specialty processes by role
  • Regulatory compliance and advanced security
  • Eliminate dual file maintenance
  • Debit card issuance (SHAZAM, Co-op, Fiserv, FIS, Transfund)
  • Card reissue automation
  • System cleanup and maintenance
  • Additional workflow automation
  • Advanced real-time messaging available – to host fole
  • Maintenance messaging from card processor to core to update activation date, holds and more.
  • Other benefits include: multiple card types, card number generation, manual card entry and more!
  • Advanced card functions such as temporary holds
  • Temporary limit increases, card overnight and rewards
  • Additional mailing options – ability to have card mailed to any address in the core and an alternate address
  • Card personalization – ability to choose card designs and templates
  • Enhanced interfaces available

In House Credit Cards

View and manage all banking needs through online banking – no need to click on external links

Manage credit card payments and information through the credit union

Promotional offers and customized programs

Constant access to real-time information (Co-op, Worldpay)