Fraudsters Don’t Knock: Protecting Your Credit Union and Members from Modern Scams

In this episode of VisiFI T.I.P.P.s, Greg Olmsted, CEO of North Alabama Educators Credit Union, joins host Jami Jennings to share critical insights on how fraudsters are exploiting digital channels to target vulnerable individuals.  Greg emphasizes that these criminals no longer break into your home—they break into your life through your phone, email, and social media. He outlines actionable strategies that credit unions and communities can adopt to combat fraud together:

• Building trust with members,
• Recognizing red flags, and
• Implementing internal policies and procedures

Tune in to learn how your credit union can raise awareness, engage local law enforcement, and work with organizations like the Better Business Bureau to protect members from common scams such as romance fraud, fake delivery notices, and timeshare exits. 

Notes:

North Alabama Educators Credit Union Video for Members:  •https://www.youtube.com/watch?v=87jNc8ULRsI

Fraud Alert Poster (use as a checklist for members): https://www.fbi.gov/file-repository/fraud_alert-2.pdf/view

Cybersecurity Tips: https://naecu.org/downloads/2023%20Cybertips%20NAECU.pdf